At Packed with Purpose, we are committed to providing you and your gift recipients with an exceptional gifting experience, which is why we put so much effort into ensuring our gifts are shipped with great care and consideration. If your gifting experience is anything less than wonderful please let us know, and we will work with you to make it right. Should you have any questions, we encourage you to reach out to support@packedwithpurpose.gifts to ensure your experience is nothing short of delightful.